These Terms and Conditions govern your use of Captain Marlin Casino including any associated websites, mobile applications or other digital services that we may offer from time to time.
By accessing the Platform you agree to be bound by these Terms and Conditions. If you do not agree with these terms and conditions then please refrain from using our website and/or service.
Acceptance of the Terms
These Terms and Conditions are subject to change at any time without notice, and it is your responsibility as a user to check for updates prior to each use of our services. Your continued access to or participation in certain features on our site or mobile application may be construed as acceptance of such changes.
Eligibility Requirements
You must be at least 18 years old and have reached a sufficient level of mental capacity to use the Platform responsibly. You are not eligible if you live in any jurisdiction where participation in online gambling is prohibited or restricted, including but not limited to United States, China, Russia, Belarus, Iran, Iraq, North Korea, Sudan, Syria.
Minimum Age Requirements
If you are under 18 and wish to continue accessing our services for responsible gaming purposes only, please ensure that a parent/guardian provides explicit permission before proceeding. Please note that parental consent is not a substitute for the required minimum age of majority in your jurisdiction.
Geographic Restrictions
Access, use or participation in certain features on our site or mobile application may be restricted to specific jurisdictions. Your access will only be granted if it can be verified that you are located within an eligible region. Account registration is allowed from all UKGC-regulated territories and all EU/EEA member states.
Account Registration Rules
Upon creating your account with us, you agree to provide accurate information about yourself at the time of registration. You must ensure that this data remains current at all times throughout any period for which we hold it, particularly regarding changes in personal particulars or residential status.
You are not allowed to create an additional Captain Marlin Casino account unless you have received written permission from our customer support team; doing so is considered 'multi-accounting' and could result in suspension or permanent closure of your accounts as well as confiscation of any funds within them. This policy helps protect us against abuse by allowing individual users to maintain a single point-of-contact relationship with the company while ensuring compliance with regulatory requirements such as anti-money laundering laws.
One-Account-Per-User Policy
Each user must register for only one account on Captain Marlin Casino, and that person may not attempt or assist another party in creating multiple accounts. Each unique device/browser combination will be considered a single account; we track this to prevent fraudsters from abusing our services by making duplicate identities.
Identity Verification and KYC
For the purposes of safeguarding users against exploitation through identity theft, any individual wanting access to certain games on our website needs confirmation that they belong at such levels. This could mean some form or another proof identification including passport images plus residence details filled out correctly each time there's alteration request - regardless what those alterations might be.
Account Accuracy Obligations
You agree that you will maintain the accuracy of your account information throughout any period for which we hold it, particularly regarding changes in personal particulars or residential status. Failure to comply may result in suspension or permanent closure of your accounts as well as confiscation of any funds within them.
Account Security Responsibilities
It is entirely up to yourself to safeguard your password details securely, storing this on the secure servers at all times provided by Captain Marlin Casino doesn't diminish from what I must repeat here - maintaining a secret key used solely between user devices; nothing else must be done so those responsible individuals do their job.
Login Credentials and Password Protection
We use our own proprietary encryption systems for protecting data submitted via web pages, which should already meet all modern industry standards.
Restricted Behaviour and Prohibited Activities
You acknowledge that engaging in behaviour including but not limited to the following may lead towards immediate closure without further notice:
Bonus and Promotion Rules
All promotional offers issued by us on our website will have a clear set description including time constraints - take these seriously so you get most from bonuses while they last.
Wagering Conditions
To be eligible to withdraw any cash winnings earned under the terms of an offer, players must meet specific minimum wagering requirements specified within each promotion. This may vary between different games. Meeting these conditions will prevent us denying your payout because you haven't spent enough money playing correctly.
Bonus Abuse Prevention
Captain Marlin Casino operates sophisticated monitoring tools designed to detect potential instances of bonus abuse. If such activity is suspected we reserve the right to take action, which may include closing an account and confiscating any winnings associated with that particular offer.
Deposits and Withdrawals
You acknowledge that all funds deposited into your Captain Marlin Casino account are subject to certain limitations regarding withdrawals prior to verifying identity. This includes requiring a minimum balance amount of £100 before processing can occur unless otherwise communicated through other means.
Verification Before Withdrawals
Before you may withdraw cash winnings from the platform, verification procedures will be invoked, which requires completing form in full as accurately asked for by email link sent.
Processing and Review Procedures
All withdrawal requests are processed within 48 hours following completion of required verification. However please note processing can take longer if there are issues with bank information provided or due to unexpected operational delays.
Responsible Gaming Expectations
Captain Marlin Casino encourages players to gamble responsibly, which includes adhering strictly to deposit limits specified during registration process; failing compliance could result immediately closure along confiscation of existing account funds.
Self-Exclusion and Account Restrictions
For those who wish to continue using our service yet recognize potential risks associated therewith - please use our self-exclusion tool allowing temporary pause on gameplay activity.
Game Fairness and RNG Systems
Captain Marlin Casino has partnered with top software providers like NetEnt, Pragmatic Play offering fair games with Random Number Generators built into each game title. In fact we run regular audits ourselves just double check everything.
Technical Interruptions or Voided Gameplay
Wherever there is unforeseen circumstances preventing play such as network error you won't lose anything under current business terms regarding interruption; however keep in mind that these kinds happen now then suddenly stop work entirely.
Suspension or Closure of Accounts
Captain Marlin Casino has right suspend/closed accounts due various reason like but not limited to non-compliance, suspected criminal activity, etc.
Intellectual Property and Platform Ownership
The Captain Marlin Casino name, its trade dress, logos, images and all related software is the exclusive property of Captain Marlin Ltd. Your use does imply acknowledgment that rights belong to said company.
Limitation of Liability
In no event shall Captain Marlin Ltd be liable for any indirect or consequential damages arising from your access, participation in services on this site.
Modification of Terms
From time-to-time we may make changes to these terms. You agree by accessing the Platform that you will keep up with such updates through regularly checking our website as they become available there - meaning no liability shall rest upon us should it turn out later some previous condition had caused damage without notice being properly served.
Contact or Support Guidance
We encourage all users experiencing difficulties navigating these terms to reach out via live chat support so we could clarify certain aspects better fitting personal needs.
